Current system outage maps

Outage assistance
Get an overview of our outage assistance...

What to do if you lose power
Learn what to do when the power goes out...

Our storm restoration process
FirstEnergy's operating companies begin preparing for storms long before they hit...

Thunderstorms
It's important to know what to do during thunderstorms...

How to use a backup generator safely
Knowing how to operate your backup generator is critical...

Other steps to take during an outage
There are many things to think about during an outage...

Stay safe around downed power lines
What to do when you encounter a downed or sagging line...

Be prepared for an outage
Power outages can occur any time, so it is important to be prepared

Frequently asked questions about power outages
Check to see if your question is answered here...

How to check your circuit breakers or fuses
Know when and how to check your circuit breakers or fuses...

Winter storms
Winter storms can cause outages...

Heat waves
Heat waves are common summer occurrences in our service area...

Reporting an outage by TTY-TDD
We have specific numbers for TTY or TDD equipment users...