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Mendham Borough Seal BOROUGH OF MENDHAM
973-543-7152 • 2 West Main Street • Mendham, NJ 07945

News & Announcements

Power Out?

Release Date: September 07, 2023

What Do I Do When…

  • I need to report a power outage.There are several ways to report an outage, including:
    • Report an outage online using JCP&L’s online outage reporting tool at
    • Call 888-LIGHTSS (888-544-4877)
    • Report your outage via text message; get started by texting REG to 544487. (Message and data rates may apply.) See page 8 for additional information on our SMS communication options.
    • View/report power outages on our 24/7 Power Center maps at (Note: power outages may be reported through a link on the Power Center map by simply putting in a resident’s phone number associated with their JCP&L account.)
    • Customers with a communications disability can report an outage by using the appropriate TTY/TDD relay service, or by using the online form or text message service listed above.
  • When reporting an outage, please be ready with the following information:
    • Street address of the outage location
    • Whether or not, to the best of your knowledge, neighbors are affected by the outage
    • Phone number where you can be reached
  • I have an emergency:  
    • Call 911, then report to JCP&L.
    • If there’s a downed power line, stay at least 30 feet away.
    • Emergency responders/dispatchers have a special hotline number for reporting emergencies to JCP&L and a form that can be utilized for reporting non-life and limb emergencies.
  • What can I do to prepare for storms or emergency events:
    • Communication is key during storms and emergencies. 
    • You should review your personal emergency preparedness plans.
    • Well and septic customers should store a several-day supply of water.
    • Be aware about the possibility of falling trees or branches, which present a significant safety issue and are the leading cause of power outages in JCP&L territory.
  • Downed Wires & Electrical Emergencies
    • You can’t tell by looking if a downed wire is “live” or “hot,” or not. Always assume a downed wire is carrying electricity, which can severely injure or kill you.
  • Downed Wires
    • Stay at least 30 feet from any downed power line, and don’t go near the pole or anything touching the line.
    • Call 9-1-1 immediately, then follow with a report to JCP&L. Provide as much information as possible about the exact location of the downed wire. (Note: Only call 9-1-1 if you actually see a downed wire. Do not assume that because your power is out, there must be a wire down.)
    • Warn others to stay at least 30 feet away from the downed line and keep pets away as well.
    • If a downed line is near water – even a small puddle – keep well away.
    • Don’t drive or walk under or over downed power lines.
    • If a wire falls on a vehicle, passengers should stay inside the vehicle until help arrives and provides further instruction.
    •  Downed power lines that come in contact with a vehicle create a dangerous situation. Do not touch the vehicle. Call 9-1-1 immediately to report it.
    • Additionally, be careful not to stand under damaged tree limbs or power lines.
      • Tree limbs can be weakened in a storm, but not fall until several hours or days later
      • The same holds true for power lines or poles.